Frequently asked questions
When will my kite arrive?
Please note all kites are made to order and therefore subject to an advised minimum two week lead time. There are various shipping options availble, please see checkout. We will always aim to dispatch your kite as soon as possible.
Do you do one off design and builds?
Absolutly, we would be happy to design anything you wish. If you have a request like this, please email us with your request.
What do I do if I have a product issue?
If there is a issue with your product, please get in touch so we can find a solution to the problem. Due the bespoke nature of this product please contact us should there be any defects.